Academic divisions move to Teams Phone on Nov. 28
Cincinnati State campus telephone service is changing to Teams Phone, using the Microsoft Teams chat, meeting, and calling app that is part of Office 365.
The change to Teams Phone for the academic divisions and several related departments is scheduled to take place at 10 a.m. on Tuesday, November 28.
Divisions and departments included are:
- Business Division
- CCP
- Engineering and Information Technologies Division
- Health & Public Safety Division
- Humanities & Sciences Division
- Library
- Parking
- Tutoring Center
The Information Technology Services department has prepared a Teams Phone User Guide and is offering training sessions for new users of Teams Phone.
- Click to download the Teams Phone User Guide (it’s also posted on the College intranet, in the “Manuals and Documents” section).
- The User Guide includes information for Getting Started, a list of Frequently Asked Questions, and how to install and set up Teams Phone.
- The most recent User Guide includes a list of training sessions scheduled from Nov. 27 through Dec. 8.
- If you want to attend a Teams Phone Training Session, send a message to Frankie Baker (frankie.baker@cincinnatistate.edu).
After the migration to Teams Phone is completed, most desktop phones will be removed and your phone calls will be handled through your desktop computer (or laptop or mobile device).
- Current College phone numbers will migrate to the new Teams Phone system.
- You may want to use a wired or wireless headset when making and receiving Teams Phone calls.
- Phones currently in classrooms will remain in place.