Office of Online Learning provides Blackboard help this week

This week, the Office of Online Learning is providing Blackboard Office Hours, Blackboard Open Lab, and other “on-demand” support.

Click to view the detailed schedule for Nov. 28-Dec. 2

If you’re reaching out for assistance this week, please use email since College voice mail is currently not available.

Blackboard Open Lab (in-person) is facilitated by Dr. Jon McKamey, Instructional Designer

• Monday, Nov. 28 – 10-11 a.m. – Main 347
• Thursday, Dec. 1 – 2-3 p.m. – Main 347

Drop in any time for in-person assistance with Blackboard questions or to get advice on the design or approach to your courses. Open lab is not for in-depth training on a specific topic or tool; bring your questions or needs.

Blackboard Office Hours (via Zoom) are facilitated by Dr. Jon McKamey, Instructional Designer

• Tuesday, Nov. 29 – 1-2 p.m. – Zoom
• Wednesday, Nov. 30 – 11 a.m.-noon – Zoom
• Friday, Dec. 2 – 8-9 a.m. – Zoom

Drop-in as needed to get help with specific Blackboard tools, troubleshooting, or any remote learning-related topic. Come prepared with your specific needs and you’ll get help seeking solutions.

• Join Jon on Zoom at https://cincinnatistate-edu.zoom.us/j/81060585299?pwd=QVRaMDJBcWNEcUxMeE4vQnZtTnU3QT09

• Meeting ID: 810 6058 5299  |  Passcode: 672017

Remote Assistance from the Instructional Designer

Remote assistance will be provided this week in person or via Zoom to help individuals with online course and Blackboard issues.

• Contact Jon by email (jon.mckamey@cincinnatistate.edu) to schedule an appointment and/or get Zoom room details.

Zoom Support for Faculty and Staff (via Zoom) is facilitated by Paul D. DeNu, Technical Communication Specialist

Paul is available by appointment to provide individual training, help with concerns related to Zoom, and answer technology-related questions.

Email Paul at pddenu@cincinnatistate.edu to schedule an appointment and then join him on the Zoom link below at the scheduled time.

• Join Paul on Zoom at https://cincinnatistate-edu.zoom.us/j/81438614572?pwd=MWkySzBWZmRWN3hLZmpMaUZseHpRZz09
• Meeting ID: 814 3861 4572  |  Passcode: 5m201r

Contact the Instructional Support Team

• Dr. Stephanie Stafford, Assistant Dean of Online Learning, (stephanie.stafford@cincinnatistate.edu or (513) 569-.1426)
• Dr. Jon P. McKamey, Instructional Designer, Office of Online Learning (jon.mckamey@cincinnatistate.edu or (513) 569-1696 or Google Voice (513) 223-3395)
• Paul D. DeNu, Technical Communication Specialist, Office of Online Learning (pddenu@cincinnatistate.edu)